Membership Cancellation

WE'RE SORRY TO SEE YOU GO!

Please read before cancelling
1. Hold instead of canceling

If you would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request. If you’re sure you’d like to cancel, just complete and submit the form below. This will serve as your 30-day written cancellation notice as required by your membership agreement. Your membership will be canceled 30 days from the submission of the form below. Note that if you have a scheduled payment within this period, the payment will be processed as scheduled. All payments are non-refundable.

2. Reactivating Your Membership

If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.

3. Early termination

Cancellation of memberships prior to the expiration of any specified commitment period requires an early termination fee of the difference between the membership you were on and the membership you should have been on as outlined in your membership agreement.

4. Payments

We require all memberships to be cancelled on the last day of the month. This will then serve as your 30 days notice and the 1st of the month payment will be deducted from the following month. Your membership will then end on the last day of the following month.

     


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